Terms of Use & Privacy Policy

Last Updated: June 2026

Welcome to Hyper Cool. Please read these Terms of Use and Privacy Policy carefully before using our website or placing an order. By accessing this website or purchasing any product through it, you agree to be bound by the terms and conditions outlined below.

1. Definitions

Unless the context requires otherwise, the following terms shall have the meanings set forth below:

• Hyper Cool: The brand and e-commerce store operating within the Kingdom of Saudi Arabia.
• Website: The Hyper Cool website and all related pages, services, and digital platforms.
• Customer: Any individual who visits, uses, or purchases products or services through the Website.
• Products: All products, equipment, and solutions offered for sale through the Website.

2. Website Usage

The Website may only be used for lawful purposes and in accordance with the laws and regulations of the Kingdom of Saudi Arabia.

By using the Website, you agree to:

• Provide accurate and up-to-date information when registering or placing orders.
• Maintain the confidentiality of your account credentials and password.
• Refrain from using the Website in any manner that may compromise its operation, security, or the rights of other users.
• Not copy, reproduce, distribute, or exploit any content from the Website without prior written authorization from Hyper Cool.

Hyper Cool reserves the right to suspend or terminate any account suspected of violating these terms or applicable laws.

3. Products & Pricing

Hyper Cool strives to ensure that all product information, specifications, and pricing displayed on the Website are accurate and up to date.

However:

• Prices, promotions, and product availability may change without prior notice.
• All orders are subject to product availability and stock confirmation.
• Hyper Cool reserves the right to cancel any order resulting from an obvious pricing, technical, or administrative error and will refund any payment received if applicable.

4. Payment

The Website offers secure payment methods through authorized payment service providers.

Hyper Cool does not store customers' credit card details or sensitive payment information. All payment transactions are processed according to the security standards implemented by our payment partners.

5. Shipping & Delivery

Hyper Cool delivers products throughout the Kingdom of Saudi Arabia according to the estimated delivery timelines communicated at the time of purchase.

Please note:

• Delivery times are estimates and may vary depending on location and shipping provider.
• Delays may occur due to operational, logistical, or circumstances beyond Hyper Cool's control.
• Customers are responsible for providing accurate shipping and contact information when placing orders.

6. Warranty & Safe Use

All Hyper Cool products must be used in accordance with the instructions and guidelines provided with each product.

Hyper Cool shall not be liable for damages, malfunctions, injuries, or losses resulting from:

• Improper use or misuse.
• Incorrect installation or operation.
• Unauthorized modifications or repairs.
• Failure to follow operating or maintenance instructions.

Certain products may be subject to separate warranty policies, which will be specified on the relevant product page or warranty documentation.

7. Intellectual Property

All content displayed on the Website, including but not limited to:

• The Hyper Cool name and logo.
• Trademarks and branding elements.
• Images and designs.
• Text, descriptions, and marketing materials.
• Videos, graphics, and digital content.

are protected by intellectual property laws and remain the property of Hyper Cool or its licensors. No content may be reproduced, distributed, or used without prior written permission.

8. Privacy & Data Protection

Hyper Cool is committed to protecting customer privacy and handling personal information responsibly in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia.

We may collect information including:

• Name
• Phone number
• Email address
• Shipping and billing address
• Order and purchase information
• Technical information related to website usage

9. How We Use Your Information

The information we collect may be used for the following purposes:

• Processing and fulfilling orders.
• Communicating regarding orders and inquiries.
• Providing customer support and technical assistance.
• Improving website performance and user experience.
• Sending updates, promotional offers, and marketing communications where consent has been provided.

10. Information Sharing

Hyper Cool does not sell, rent, or share customer personal information with third parties for commercial purposes.

Information may be shared when necessary with:

• Shipping and delivery partners.
• Payment service providers.
• Governmental or regulatory authorities when legally required.

11. Data Security

Hyper Cool implements reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we take appropriate precautions, no online platform or electronic transmission can be guaranteed to be completely secure.

12. Cookies

The Website may use cookies and similar technologies to enhance user experience, analyze website performance, and better understand visitor preferences.

Users may disable cookies through their browser settings; however, some website features may not function properly as a result.

13. Changes to This Policy

Hyper Cool reserves the right to modify or update these Terms of Use and Privacy Policy at any time to reflect operational, legal, or regulatory requirements.

Continued use of the Website following the publication of updates constitutes acceptance of the revised policy.

14. Governing Law

These Terms of Use and Privacy Policy shall be governed by and construed in accordance with the laws and regulations of the Kingdom of Saudi Arabia.

Any dispute arising from the use of the Website or services shall be subject to the jurisdiction of the competent courts within the Kingdom of Saudi Arabia.

Contact Us

If you have any questions regarding these Terms of Use or Privacy Policy, please contact us:

Hyper Cool

Phone & WhatsApp: +966 56 670 9071

Email: [email protected]

Website: hyper-cool.com